Frequently Asked Questions about Stain Removal

Why can’t all spots or stains be removed?
Some spots adhere to the fabric or dye in such a way that the spot removal process needed to break down the stain may also break down the fabric or dye, thereby ruining the garment. When we discover this type of stain, our policy is to stop attempting to remove it before any damage to the garment occurs. We always call the customer before attempting any additional measures.
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Frequently Asked Questions about the Dry Cleaning Process

What is the difference between dry cleaning and regular washing?
Dry cleaning is any cleaning process for clothing and textiles using an solvent other than water. Special solvents and soaps are used so as not to harm fabrics and dyes that will not withstand the effects of ordinary soap and water. This process is gentler than regular washing because it reduces the possibility of shrinkage and/or color loss.
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Frequently Asked Questions about Dry Cleaned Clothing

What causes puckering in certain areas of my jacket/coat after cleaning?
Some coats and jackets are made of bonded material. Bonding is when the manufacturer glues two or more fabrics together to produce a certain look and feel. Over time, the glue eventually breaks down leaving a puckered appearance when it separates. To see if a coat is bonded, lift up the inner lining and take notice of the backside of the outer material. If it is not the same material and has a foam backing or a mesh material, then it is bonded.
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Certified Professional Drycleaner (CPD) / Certified Environmental Drycleaner (CED) / Certified Garment Care Professional (CGCP) / Certified Professional Wetcleaner (CPW) / Dry Cleaning Laundry Institute (DLI) / Southeastern Fabricare Association (SEFA), Member / Henry County Chamber of Commerce, Member / Decatur Business Association, Member / Airport Area Chamber of Commerce, Member / Kirkwood Business Association, Member / Mary Lin Elementary, PTA Sponsor