Privacy

This is the privacy policy of Courtesy Cleaners. This document explains Courtesy Cleaners’ policies for the collection, use, and disclosure of personal information.

The Information We Collect

Courtesy Cleaners collects information by various methods including information actively provided by its lead providers, its customers, and information arising from customer surveys and general feedback.

The types of personal information we collect include name, contact information, identification information, credit information, and other data types. Credit card information is used for billing purposes only. We may record calls to or from our sales/customer service representatives for purposes of accuracy, performance reviews, training, and general quality assurance.

How We Use This Information

This information is used to aid in the provision of our various products and services, including customer service, accounting, billing, collections, and the marketing of other products services.

Courtesy Cleaners may use aggregate or anonymous information for various uses for itself and third parties.

Who We Share This Information With

Courtesy Cleaners does not share personal information with any third parties except as disclosed in this policy. Courtesy Cleaners may provide personal information to Courtesy Cleaners subcontractors and professional advisers (which shall be bound by privacy obligations) to assist Courtesy Cleaners uses disclosed herein.

Security

Personal information is stored in a combination of paper and electronic files. They are protected by security measures appropriate to the nature of the information.

Accessing Information

Individuals may review their personal information contained in Courtesy Cleaners files by contacting the Courtesy Cleaners privacy officer. If an individual believes that any of their personal information is inaccurate, we will make appropriate corrections.

Cookies

Cookies may be used by Courtesy Cleaners for the convenience of our users. Cookies automatically authenticate the user. A user can access the Courtesy Cleaners Web site with the cookie feature turned off; however, in doing so they may find themselves challenged for username and password information on multiple occasions. Courtesy Cleaners also uses cookies to track user’s visits and uses that information to improve the user’s experience.

Links

The Courtesy Cleaners Web site may contain links to information at other Web sites. When you click on one of these links, you are moving to another Web site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

General

Courtesy Cleaners may amend this policy from time to time. If such amendments affect how Courtesy Cleaners uses or discloses personal information already held by Courtesy Cleaners in a material way, Courtesy Cleaners will obtain consent.

Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time.

Courtesy Cleaners may disclose personal information to another entity purchasing (including for diligence purposes prior to purchase) the assets of Courtesy Cleaners, provided that entity abides by this or a similar privacy policy.

Contact Us

For more information on Courtesy Cleaners and privacy please contact us at [email protected].


Certified Professional Drycleaner (CPD) / Certified Environmental Drycleaner (CED) / Certified Garment Care Professional (CGCP) / Certified Professional Wetcleaner (CPW) / Dry Cleaning Laundry Institute (DLI) / Southeastern Fabricare Association (SEFA), Member / Henry County Chamber of Commerce, Member / Decatur Business Association, Member / Airport Area Chamber of Commerce, Member / Kirkwood Business Association, Member / Mary Lin Elementary, PTA Sponsor