What is the difference between dry cleaning and regular washing?
Dry cleaning is any cleaning process for clothing and textiles using an solvent other than water. Special solvents and soaps are used so as not to harm fabrics and dyes that will not withstand the effects of ordinary soap and water. This process is gentler than regular washing because it reduces the possibility of shrinkage and/or color loss.
What causes puckering in certain areas of my jacket/coat after cleaning?
Some coats and jackets are made of bonded material. Bonding is when the manufacturer glues two or more fabrics together to produce a certain look and feel. Over time, the glue eventually breaks down leaving a puckered appearance when it separates. To see if a coat is bonded, lift up the inner lining and take notice of the backside of the outer material. If it is not the same material and has a foam backing or a mesh material, then it is bonded.